Jellycat Tilly Golden Retriever Jellycat

Fast Shipping and Professional Packing

Because of our long-standing relationship with UPS FedEx DHL and other major international carriers, we are able to provide various shipping options. Our warehouse staff is highly skilled and will pack your items according to our precise and exact specifications. Your items are carefully inspected and secured properly prior to shipping. We deliver to thousands of customers every day from all over the world. This demonstrates our dedication to become the biggest online retailer in the world. The distribution centers and warehouses distribution are located in Europe, as well as the USA.

Note: Orders with more than one item are assigned a processing period depending on the item.

Prior to shipping, we check the item thoroughly before sending the items. The majority of orders are delivered within 48 hours. The expected delivery time will be between 3-7 days.

Returns

Stock is dynamic. It's not entirely managed by us, as we have multiple entities, including the factory and the storage. The actual stock levels can fluctuate at any time. It is possible that your order is out of stock once the order is placed.

Our policy lasts for 30 days. Unfortunately, if the 30 days have elapsed after you bought your item, we cannot provide a refund or exchange.

Your item must be in the original packaging and in good condition. It must also not be used. The item must be returned in its original packaging.